Privacy Policy

1. What information we collect

We may collect personal information when you use the Mum Economy website, join the community, post a task, offer to help with a task, comment on a task, submit an offer, contact us, or otherwise interact with Mum Economy.

• your name
• email address
• suburb or general location
• phone number, if you choose to provide it
• information about the help you need
• information about the help, skills or services you can offer
• your availability
• your preferred work type, such as local, remote, school hours, one-off or ongoing
• information about your business, if you submit a business request or offer
• comments or messages you submit through the website
• any relevant experience, qualifications, checks or insurance information you choose to share
• technical information collected through the website, such as cookies, analytics or website usage information

Please do not submit private information that is not needed for the purpose of using Mum Economy.

2. How we use your information

We use the information you provide to:

• respond to your enquiries
• help you join the Mum Economy community
• review, edit and publish suitable task requests
• help match people who need help with people who may be able to help
• contact you about a task, offer, membership or enquiry
• manage comments, forms, task posts and community submissions
• moderate content and help keep the community safe
• share relevant offers, updates or community information
• improve the website and understand what the community needs

3. Sharing your information

Mum Economy may share limited information where needed to help make a connection.

For example, if you submit a task, we may share relevant task details with people who may be able to help. If you offer to help with a task, we may share your name and relevant details with the person who posted the task.

We will not intentionally publish your private contact details, such as your email address, phone number or full home address, in public task posts.

We may also share information where required by law, to protect safety, or to deal with inappropriate, unsafe or unlawful use of Mum Economy.

4. Public comments and task posts

Comments on task posts may be visible to the public once approved. Please do not include phone numbers, addresses, private family details, private business information or anything you do not want publicly visible.

Task posts may be edited before being published to remove private information, clarify the request or keep the post aligned with Mum Economy's House Rules.

5. Third-party services

Mum Economy is hosted and may use third-party services such as Google Workspace, email tools, analytics tools or other website services to collect, store or manage information.

These third-party services have their own privacy and data handling practices.

6. Keeping information secure

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no website, email system or online service can be guaranteed to be completely secure. Please take care when deciding what information to share online.

7. Accessing, correcting or deleting your information

You can contact us to ask what personal information we hold about you, correct your details, update your preferences, or ask us to delete your information where reasonably possible.

Use the Contact Us form on our website to get in touch.

8. Emails and updates

If you join Mum Economy or submit your details, we may email you about your submission, relevant tasks, community updates or offers.

You can ask to stop receiving non-essential updates at any time by contacting us.

9. Children

Mum Economy is not intended for children to use directly. We do not knowingly collect personal information directly from children.

Mum Economy does not allow childcare, child transport, direct care of children, medical care or other prohibited requests as outlined in our House Rules.

10. Changes to this policy

We may update this Privacy Policy from time to time as Mum Economy changes. The updated version will be published on this page with a new "last updated" date.

11. Contact us

For privacy questions, requests or concerns, use the Contact Us form on our website.